Category

Power of Your Voice

The Voice of your Customer Service!

By | Power of Your Voice, Public Speaking Mistakes, Public Speaking Tips | No Comments

From the chronicles of a female CEO with a Voice that could be heard… As I interact with companies and travel the world, I find some examples of excellent customer care and some examples of very poor customer service. In the hospitality industry, it is striking to me that the very people who go into hospitality seem to have no qualities…

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Palo Alto Professional Speaking Coach Discusses the Voice of Hillary Clinton!

By | Power of Your Voice, Public Speaking Tips | No Comments

It seems we have an upcoming Presidential race. Hum. What are those Voices saying?  For some, a whole lot of nothing. For many, there is some trash talking goin’ on. I envision an election year where candidates take the high road, stay focused on the business at hand, and do not venture off into personal barbs against each other. Where there…

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Why is Speaking Well a Soft Skill?

By | Power of Your Voice, Public Speaking Mistakes, Public Speaking Tips | No Comments

From the chronicles of a female CEO with a Voice that could be heard… I was at a conference last week where a speaker kept referring to public speaking and communication skills as “soft”, a soft skill, that is.  Every time she said it, I felt a twinge. It’s the same when people pronounce common words incorrectly. My fingers typed many…

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