Category

Public Speaking Mistakes

The Voice of your Customer Service!

By | Power of Your Voice, Public Speaking Mistakes, Public Speaking Tips | No Comments

From the chronicles of a female CEO with a Voice that could be heard… As I interact with companies and travel the world, I find some examples of excellent customer care and some examples of very poor customer service. In the hospitality industry, it is striking to me that the very people who go into hospitality seem to have no qualities…

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Why is Speaking Well a Soft Skill?

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From the chronicles of a female CEO with a Voice that could be heard… I was at a conference last week where a speaker kept referring to public speaking and communication skills as “soft”, a soft skill, that is.  Every time she said it, I felt a twinge. It’s the same when people pronounce common words incorrectly. My fingers typed many…

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Avoid these 5 Public Speaking Blunders!

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By Dr. Miluna Fausch, HHCP, Ph.D., Public Speaking + Presentation Coach When was the last time you witnessed a speaker who made massive mistakes, compromising their message, credibility and professionalism? Or, felt yourself making mistakes and beating yourself up afterwards? Ouch! Great public speakers can be trained through skill development, targeted focus, preparation and proper practice. Here are five tips...
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